Why I stopped doing counselling via phone?
5-6 months back I started doing counselling via phone. It was basically career counselling. But the problem is that there is still not much market for it in India. People used to call at odd hours (despite calling timings clearly mentioned).
Per client the session lasted for around 40-50 minutes.
When compared with time & efforts put in, the incentives were low.
## Hard to convince.
It is really hard to convince people. Usually it used to happen that the client will ask, “I want to pursue this….but…is it the right choice?”.
After long-conversation the end results used to be “his/her choice” because he/she doesn’t wanted to take risk or get out of the comfort zone.
So, now I have restricted the counselling services to only friends & close ones.
You will find it boring after a couple of months. It is much better to meet & counsel in-person. In that way you can read the body language. On phone it is only the voice & based on it you have to make all the calculations.
Hand-holding is required in career counselling. Clients need emotional support & words of motivation. For the counselling to be effective it has to be recurring in nature. Hence, massive investment of scarce resource “time” is a prerequisite.
P.S. But it was a satisfying experience as clients have remained in touch.
With Great Love,
Er. Amit Yadav